Privacy Policy

At Elegant Hideaways, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or communicate with us.

Information we collect

We may collect personal information including:

your name
email address
phone number
travel and accommodation preferences
booking details
any information you provide through enquiry forms, booking requests, or direct communication with us.

How your information is used

We may use your personal information to:

respond to enquiries submitted through our website
organise and manage accommodation bookings
communicate updates or important information relating to your booking
improve our website, services, and guest experience.

Sharing information

We only share your information with trusted third parties when necessary to manage your booking or operate our business. This may include:

payment processors
property management systems
cleaning or maintenance providers
website hosting and analytics services.

We do not sell or trade your personal information.

Website analytics & cookies

Our website may use cookies and analytics tools (such as Wix Analytics or Google Analytics) to:

improve website performance
understand how visitors use our site
enhance user experience.

You can adjust your browser settings to refuse cookies, though this may affect website functionality.

Data security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Third-party links

Our website may contain links to external websites. We are not responsible for the privacy practices, security, or content of those third‑party sites.

If you have any questions about this Privacy Policy or how your information is handled, please contact us via admin@eleganthideaways.com